Information We Collect
We collect only the information needed to create, deliver, support, and track your order. This may include your name, email address, WhatsApp number, ordered product, quantity, order number, and payment reference.
- Contact details you enter during checkout or support conversations.
- Order, delivery, warranty, and support history linked to your order.
- Payment verification details such as a Binance transaction reference; we do not ask for your Binance password or private keys.
How We Use Your Information
- To verify payment, fulfil your purchase, and show delivery details on the order tracking page.
- To provide product guidance, replacement support, and order-status assistance.
- To prevent duplicate payments, fraud, misuse, and unauthorized access to delivered products.
- To maintain and improve store reliability and customer service.
Payments And Third-Party Services
Payments and digital products may involve third-party platforms, including Binance and the provider of the purchased subscription. Those services process information under their own privacy policies. FA Tools Store receives only the payment and fulfilment information required to complete the order.
Data Sharing
We do not sell your personal information. Information is shared only when necessary to process payment, fulfil an order, provide support, prevent abuse, comply with law, or protect the rights and security of customers and FA Tools Store.
Storage And Security
We use reasonable safeguards to protect order information. No internet service can guarantee absolute security, so customers should protect order numbers, delivered credentials, and personal devices from unauthorized access.
Your Choices
- You may ask us to correct inaccurate contact information connected to an order.
- You may request information about the personal data held for your order, subject to identity and ownership verification.
- You can contact WhatsApp support to request deletion where retention is not required for payment, warranty, fraud prevention, or legal obligations.
Policy Updates And Contact
We may update this policy when our services or legal obligations change. The latest version and update date will always appear on this page. For privacy questions, contact FA Tools Store through the official WhatsApp link shown here.
Still Have A Question?
Contact FA Tools Store before ordering if any product term, payment step, or delivery condition is unclear.
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