Return Policy
FA Tools Store sells digital subscriptions and access credentials only, so nothing is physically returned. A "return" on our store means we cancel or replace the delivered access and, where eligible, refund the amount you paid in PKR equivalent to the same payment source.
- Return requests must be raised within the warranty period shown on the product page.
- Raise the request on WhatsApp +92 318 4002607 during operational hours (Mon–Sat 9:00 AM – 11:00 PM, Sun 11:00 AM – 9:00 PM PKT) with your order number and registered email.
- Once a return is approved, the delivered credentials are revoked and must not be used again.
- Approved refunds are processed within 3–7 working days to the original payment source.
Digital Products Are Delivered Instantly
All products listed on FA Tools Store are digital subscriptions, accounts, access codes, or licence-based services. Nothing physical is shipped. Delivery is completed automatically or within the time shown on the product listing once payment is verified.
- Your order confirmation and delivered access details are sent to the email you provide during checkout.
- You can also view your delivered items at any time on the Track Order page using your order number and email.
- Because the product is digital, traditional "shipping" does not apply — see the Shipping Policy page for details.
When Refunds Are Available
We offer refunds or replacements only when the delivered product does not match the listing description or cannot be activated as described. Each product page shows the warranty period and any usage limits before you buy.
- No delivery received within the stated delivery window after successful payment verification.
- Delivered account, code, or subscription is non-working at the time of delivery and confirmed by our support team.
- Wrong product was delivered compared to what was ordered.
- A duplicate payment was made for the same order and only one delivery is owed.
When Refunds Are Not Available
Refunds are not issued for buyer-side issues, misuse, or after the warranty period has passed. Please read the product description, region, device, and usage limits before ordering.
- You changed your mind after delivery was completed successfully.
- The product worked but you no longer need it.
- You shared the delivered credentials with someone else or used them outside the allowed terms.
- The issue is caused by the original platform or third-party service changing its policies.
- Payment was sent from an unverified or mismatched Binance account and the transaction could not be matched.
How To Request A Refund Or Replacement
Contact our WhatsApp support as soon as you notice an issue. Faster reports help us confirm the problem while the account or code status is still fresh.
- Share your order number, registered email, and the exact problem.
- Provide any screenshots or error messages that show the issue.
- Our team checks the delivery status and either issues a replacement or processes a refund within 24–72 hours.
- Refunds, when approved, are returned to the same Binance wallet or payment source used for the order.
Replacement Warranty
Many products include a replacement warranty window shown on the listing. During this window, if the provided access stops working due to no fault of yours, we will replace it once. Warranty does not cover bans, locks, or suspensions caused by violating the platform's terms.
Policy Updates And Contact
This refund policy may be updated when our products, payment methods, or supplier terms change. The current version and date are always shown on this page. For refund or replacement help, message us on WhatsApp using the official link on this page.
Still Have A Question?
Contact FA Tools Store before ordering if any product term, payment step, or delivery condition is unclear.
Chat With Support